Tuesday, April 19, 2011

Who are your best clients?

I am beginning to wonder if there is such a thing as a lousy client. And if you're in a position to choose between an employee and a bad client, who would you choose?

Is acceding to everything the client asks for good customer service or saying 'no' would be better at the end of the day?

It turns out that there are organizations that squeeze everything out of the service provider. These are the guys who use illegal software, manipulate service providers through fixed contractual terms and try to include everything under the ambit of the scope of works. My only advise is 'get out' of this kinda of situations. It's not worth your time and energy.

In this case, retaining your employee is the way to go.

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Friday, April 8, 2011

Quote of the Day.

Arbitrageurs keep the markets honest. They bring perfection to imperfect markets as their hunger for free lunches prompts them to bid away the discrepancies that attract them to the lunch counter. In the process, they make certain that prices for the same assets in different markets will be identical.

- Peter L. Bernstein