I am beginning to wonder if there is such a thing as a lousy client. And if you're in a position to choose between an employee and a bad client, who would you choose?
Is acceding to everything the client asks for good customer service or saying 'no' would be better at the end of the day?
It turns out that there are organizations that squeeze everything out of the service provider. These are the guys who use illegal software, manipulate service providers through fixed contractual terms and try to include everything under the ambit of the scope of works. My only advise is 'get out' of this kinda of situations. It's not worth your time and energy.
In this case, retaining your employee is the way to go.
Is acceding to everything the client asks for good customer service or saying 'no' would be better at the end of the day?
It turns out that there are organizations that squeeze everything out of the service provider. These are the guys who use illegal software, manipulate service providers through fixed contractual terms and try to include everything under the ambit of the scope of works. My only advise is 'get out' of this kinda of situations. It's not worth your time and energy.
In this case, retaining your employee is the way to go.
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